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We are rated higher on Google reviews and facebook recommendations than all our competitors.

Client Video Reviews

Real-Time Google and facebook Reviews

Magellan HCM
5.0
Based on 267 reviews
Magellan, HCM
4.9
Based on 33 reviews
Janean Baxter
Janean Baxter
21:12 23 Jul 20
Alfie and the Magellan Team have always been so quick to help us with all of our questions, and requests. It has been great working with this group!
Erica Brown
Erica Brown
01:41 21 Jul 20
Magellan is great to work with. They help me when I have questions and are very organized and quick to respond. Highly suggest to anyone that needs payroll help!
Kaitlin Backlund
Kaitlin Backlund
20:40 17 Jul 20
I love this team! Always fast, professional and friendly service, right when I need it.
Allie Buckley
Allie Buckley
20:16 15 Jul 20
Magellan is an amazing company with great employees. The employees are educated and always answer any questions I may have. They do awesome. Definitely recommend them for any payroll needs you may have.
Stan Larimer
Stan Larimer
00:34 09 Jul 20
I run my own real estate business and have just a couple employees, but Magellan makes my payroll super fast and easy. Whenever I have questions they give me all the time needed and answer all my questions (which can be many). I highly recommend them for all payroll needs. A+++
Josh Christensen
Josh Christensen
21:25 06 Jul 20
Just started with them this year for a single member LLC I have and so far the service has been great!
Brenna Davidson
Brenna Davidson
04:22 06 Jul 20
Awesome organization to work with. Website is easy to navigate and very accessible.
Paulo Garrido
Paulo Garrido
17:47 02 Jul 20
Great service! All the employees are very nice and responsive, I will definitely recommend their services.
Guardian Dispatch
Guardian Dispatch
23:17 30 Jun 20
Wendi, Is amazing to work with very helpful. Magellan HCM responds very quickly to any questions I have.
Geovanny Mayorga
Geovanny Mayorga
16:43 30 Jun 20
Very responsive and I am able to get what I need. Best wishes!
Cori Barnes
Cori Barnes
15:42 30 Jun 20
Excellent customer service!
Micah Olson
Micah Olson
22:30 29 Jun 20
Great staff, invested in helping my business succeed. Very organized start up process (which is reassuring in a payroll and HR company. Organization is GOOD!) I am excited to have them on my team as I continue to grow my business in these challenging times. OH! and the cost if VERY low.
Micah Olson
Micah Olson
22:27 29 Jun 20
Excellent payroll company equipped to help small business' as well as large corporations. As a small business I was very happy with the costs (which were much less than expected), as well as the process (which was so organized I actually am adopting similar processes in my business operations). Great company. I highly recommend a conversation to see if they can help with your payroll and HR.
Holden Westland
Holden Westland
19:48 29 Jun 20
The staff is always very efficient with timely replies to my many questions (as a business owner). So easy to work with! Many years now with Magellan!
TIffany Dominguez
TIffany Dominguez
20:15 25 Jun 20
I'm a realtor and just needed a company to process payroll quickly and easily. I have only used this service and it has been efficient and their staff respond quickly. I'd recommend.
Christopher Ruddy
Christopher Ruddy
17:03 22 Jun 20
Our company has been using Magellan for over a year now and we have had nothing but a positive experience with them. While their HR and payroll services are very user-friendly and well-performing, where Magellan wins our business is with their customer support. On each phone call, I am greeted by a friendly, helpful support agent who always helps me find the answers I"m looking for. As someone who is fairly new to HR and payroll processing, I have had lots of questions and they are always happy to help me. I've primarily worked with Mitch, Alfie, and Julie who have been a fantastic support to us.
Sarah Waters
Sarah Waters
22:14 17 Jun 20
Had issues with logging into my portal. Alfie was so nice and patient. He was a huge help and we got it all figured out.
FIONA FLISHER
FIONA FLISHER
23:08 12 Jun 20
Spectacular Payroll services in Utah. Always responsive to any question or concern. We have been clients for years!
Susanna Robison
Susanna Robison
17:19 11 Jun 20
We run our payroll through Magellan and they are always prompt and very helpful. They walk you through everything with so much patience and are so thorough! Mitch, Alfie and Chris are the best!!
Mike Taylor
Mike Taylor
01:33 10 Jun 20
My company has been using Magellan for many years and we have always received excellent and responsive customer service. In addition their technical department are extremely supportive and always provided timely solutions to any challenge we have encountered. I know I can submit an help desk ticket, receive an acknowledgement and obtain the support I need quickly. Magellan are a wonderful partner who really shone during COVID by providing regular updates on the government guidelines. Our two primary contacts are Chris and Nathan who have provided significant assistance. Great Partner.
Gavin Jurich
Gavin Jurich
14:41 09 Jun 20
We have been using Magellan for quite some time now, and we feel their prices are extremely reasonable for our small business and their customer service is always quick to help. Highly recommend them !!!
Paul Sheppick
Paul Sheppick
18:41 08 Jun 20
Every step of this process was extremly awesome. Every contact through the setup were extremely helpful. And when we were moved to the next group once we were setup, again they are very professional and quick to respond to my questions.
David Hurtado
David Hurtado
19:59 05 Jun 20
They have been super responsive and quick to answer my questions and do the things I need for my employees. I have been really impressed by that.
BJ Reeder
BJ Reeder
22:15 02 Jun 20
Magellan has been great to work with. Mitch has plenty of reasons to be annoyed with me. During payroll he has to hear from me probably 3 times a day. He has been great to help. Alfie has been fantastic to respond to my questions via email as well. Michael and Becky walked me step by step through the onboarding process. All have been great to work with.
Joana Danso-Jackson
Joana Danso-Jackson
14:45 02 Jun 20
We’ve enjoyed working with Magellan for years. Excellent customer service
Clarissa Swain
Clarissa Swain
21:56 01 Jun 20
They always resolve issues in a timely manner.
Mary Kate Merrell
Mary Kate Merrell
17:05 01 Jun 20
Awesome team to work with! I felt so taken care of each step of the process.
Chris Huntington
Chris Huntington
23:04 28 May 20
They are so responsive and helpful. We have been able to navigate all of our complexity!
Ruth Burke
Ruth Burke
19:27 28 May 20
They resolved my issue with ease. An excellent experience!
Alisa Nielson
Alisa Nielson
22:21 27 May 20
I was VERY pleased with the assistance of Magellan. I had some questions and they were very prompt to help me out. Their response time was AMAZING, and they were very helpful. I appreciate their willingness and how nice they were to me. Thanks again Magellan!
Jason Shih
Jason Shih
21:39 27 May 20
We've recently moved from a huge national payroll processor to Magellan and couldn't be more HAPPY about the move. Every part of Magellan excels.. sales, the transition team, the benefits/insurance team and the payroll team. If you desire to speak to live humans rather than waiting 20 minutes to "speak to an agent in a chat window" then Magellan is the answer. 5 stars doesn't seem to be enough. Highly recommend without reservation.
Abi Hill
Abi Hill
19:59 26 May 20
They have been outstanding since I first started working with them. The entire staff are great at what they do! Communication and speed of service have been wonderful! Highly recommend!
Alan Baggett
Alan Baggett
22:28 20 May 20
Alfie responded quickly and customized the reports I needed!!! Great customer service.
Mel Giles
Mel Giles
23:18 19 May 20
Alfie was great helping me access my account after I locked myself out for the 3rd time. Great services and friendly staff!!
Cliff McQuigg
Cliff McQuigg
17:42 19 May 20
The absolute best. Great customer service. Always knowledgeable and professional. Wouldn't consider anywhere else.
Leah McQuigg
Leah McQuigg
17:26 19 May 20
I just bought a small business and Magellan HCM has been AMAZING! They are so helpful and thorough. I appreciate them so much and I would recommend them to any business! The customer service is absolutely fabulous!
Courtney Anderson
Courtney Anderson
17:14 19 May 20
So personable and fast, reliable service. Thank you, Magellan!
Youth Making A Difference
Youth Making A Difference
22:54 15 May 20
Magellan has taken care of our small non-profit payroll for many years. Our payroll is always processed perfectly, their website is easy to use, and Alfie always responds to my questions and requests in record time!
Payroll Onboarding
Payroll Onboarding
20:20 15 May 20
The customer service is outstanding! They are always quick to respond to any questions and their portal is so easy to navigate. I would definitely recommend them!
Jeanie Platt Bowen
Jeanie Platt Bowen
18:09 15 May 20
They are thurough and professional, a pleasure to work with. No waiting on hold forever or waiting for a phone call back. I called with an urgent situation and they had a solution within minutes! Marrott and Cory are great to wrk with!
Jeanie Bowen
Jeanie Bowen
18:03 15 May 20
I have used Magellan for the last few years and they are amazing! They have been able to get answers quickly and effeciently! No long waiting on hold or for a return phone call. I called them one day with an urgent situation and they had the information for me back within minutes. Thank you!
Ali J
Ali J
22:39 13 May 20
The customer service is amazing! They're incredibly organized too!
Cody Reeder
Cody Reeder
04:17 12 May 20
We have loved working with Magellan. We found them completely by accident and really weren't even looking for a payroll solution. Now, we've pretty much turned over everything to them. I'm impressed with their knowledge and response times. Definitely recommend.
Andra Reeder
Andra Reeder
15:32 11 May 20
Great company and awesome employees! We started using Magellan a couple of months and have been so pleased with them. They are quick to respond and help as needed. Thanks
DeAnna Lee
DeAnna Lee
19:53 28 Apr 20
Very attentive staff. They respond quickly and pay attention to the details. This is a great company and I would recommend them to anyone needing help with their payroll. It's nice to speak with a live person immediately when I have a question.
Brandon Miller
Brandon Miller
21:07 21 Apr 20
I have used Magellan for the last 2 years and they have been fantastic. Any questions I have had have been responded to quickly and I have always felt like they have gone the extra mile to ensure things are done the way I need them to be done. Excellent service. I would recommend for any business.
Bethesda Acupuncture & Wellness
Bethesda Acupuncture & Wellness
18:38 10 Apr 20
Great Service! Helpful payroll team, extremely efficient! I highly recommend Magellan to any small business looking for assistance in payroll.
Josh Webber
Josh Webber
17:25 12 Nov 19
I've had the pleasure of meeting Chris at Magellan, and getting to know their team. This group is awesome and exemplifies what it means to work hard and never neglect customer service. I highly recommend 🙂
Jan Fusca
Jan Fusca
22:12 07 Nov 19
They are very polite and helpful.
Billy Martin
Billy Martin
19:53 26 Aug 19
Fast, accurate service at a great price. What more could you ask for?
Tami Searle
Tami Searle
23:21 27 Nov 18
They have been great to work with. They always answer my questions in a timely manner
Kim Hodges
Kim Hodges
15:59 21 Nov 18
They are dependable and efficent
Sarah Kelsey Ricketts
Sarah Kelsey Ricketts
18:18 19 Nov 18
Great team - responsive, supportive, easy to work with.
Karisa Smith
Karisa Smith
02:30 10 Nov 18
They always respond quickly. are incredibly helpful, and have made our experience a happy one.
Carollyn Larsen Scott
Carollyn Larsen Scott
18:27 23 Oct 18
I highly recommend Magellan, HCM. The processing people I work with have been so accommodating, extremely knowledgeable, and took any problem I had and ran with it until it was solved. Thank you Magellan, I give you 5 stars.
Sonia Zorn
Sonia Zorn
02:39 11 Oct 18
I meant to write this review a couple of months ago. My company had worked with Magellan for almost 10 years and recently had to terminate our service because we became a new company that uses a different set of vendors. We used them for payroll and the customer service we received was FANTASTIC. Chris Mayhew was my point of contact for the last couple of years and he is a STAR. He is extremely professional, and highly intelligent. He knew the programming inside and out and was always available to take my call or respond to my emails whenever I had any questions. He genuinely made me feel like we were a valuable client to him. I always felt supported and confident with the guidance I received from both him and his team. I have missed working with them. They are a pleasure to work with and hope we can use them again. I would highly recommend Magellan!
Brian Sorensen
Brian Sorensen
17:07 05 Oct 18
Great people to work with! Very helpful, and offer great training to make sure you fully understand the product/process.
Debbie Hail
Debbie Hail
21:41 24 Sep 18
Highly recommend this company and their staff! Any problem I have they are on it immediately! Very friendly, patient and knowledgeable. 5 stars!!
JaSha Kirby
JaSha Kirby
15:53 19 Sep 18
We have been pleased with Magellan. Thank you Chris, Stormy, Kristina, and Michelle.
Rex Galbraith
Rex Galbraith
14:49 17 Sep 18
We had some some unique and customized needs for my son and they stepped up. I'm appreciative to the leadership and those who worked with me regularly until we got the coverage we needed. Up to this point I've been very happy with the outcome and the customer service.
Char Jensen
Char Jensen
22:45 06 Sep 18
Very helpful, knowledgeable and friendly staff! Quick to respond and always ready to help.
Dave Frandsen
Dave Frandsen
22:22 29 Aug 18
We at Low VA Rates have been working with Magellan HCM for the past few years. We use them for Payroll processing and Payroll Taxes in multiple states. They also broker our Insurance--Workers Comp, Health, etc. They are great to work with, very responsive and have saved us money. Great company!
Cindy Hansen
Cindy Hansen
15:34 29 Aug 18
Has everything we need to run a smooth HR and payroll operation.
Karyl Montgomery
Karyl Montgomery
15:38 28 Aug 18
I have been using Magellan for over 10 years for our school’s payroll and benefits. They are very professional and if a problem arises they are quick to take care of it. If my employees have issues with a benefit they work with that employee to get whatever the issue is resolved. They are the best I have worked with other companies through some of my other jobs and do not get the professionalism or the help that I have received from Magellan.
Sarah Jane Richard
Sarah Jane Richard
14:22 28 Aug 18
I have had the opportunity to work with Magellan for the past few years. They are great advocates for their clients. I would highly recommend them.
Alexis E. Fackrell
Alexis E. Fackrell
22:14 27 Aug 18
We greatly appreciate Magellan and their time and dedication that they put towards helping us create a successful business!
Aimee Clement Baarz
Aimee Clement Baarz
22:00 27 Aug 18
Their staff is friendly and they are efficient in getting you a response. They will allow you to ask as many questions as needed. They always go the extra mile and are fantastic to work with. If you are looking for a firm, check them out.
SamandShea Urie
SamandShea Urie
21:10 27 Aug 18
I have been really pleased with Magellan's customer service. They allow me to focus on our core business and I have really enjoyed their service with payroll, health insurance, worker's comp and other lines of insurance, and HRIS. Everyone I've met at the company has been great to work with.
Tammy Balzer Bystrak
Tammy Balzer Bystrak
15:19 27 Aug 18
Wonderful staff!! They are always there to help with any problems/questions. Thanks Chris and Stormy!!
Danny McGirr
Danny McGirr
19:13 24 Aug 18
Been working with Magellan for over 8 yrs now. They're ALWAYS willing to go the extra mile, and have been nothing but fantastic to work with! Definitely check them out!
Greg Crockett
Greg Crockett
17:14 24 Aug 18
I've used several payroll services in the past, but let me tell you that Magellan is awesome. Any time I have a question or issue, no matter the size, I can email or call them and get my problem resolved super fast.
Joshua Wayman
Joshua Wayman
17:13 24 Aug 18
Great company, great people.
Megan Jensen
Megan Jensen
16:40 24 Aug 18
Magellan is awesome and is always willing to help out with any request you give them.
Claire Black
Claire Black
16:26 23 Aug 18
Their staff is super friendly! They are always so quick to respond to all my questions!
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