WITH Exceptional Service
When you need help, ginormous payroll companies transfer you to a call center with poorly trained staff that will respond...eventually.
Shouldn't every company provide great customer service?
Like you, we despise bad service.
Here's what exceptional service looks like.
In-house experts with years of training
Issues resolved in hours, not days
Triple-layered, Customer Service
1.5hr Avg. Response
We respond 23 times faster than the industry average.
Every Magellan client is assigned not one, not two... but three in-house experts.
In addition to stress-free payroll, we offer Time & Attendance, Talent Management, Benefits, HR Services & Commercial Insurance. Powerful software links everything together to save time, money and stress.
We have a dedicated transition team and a proprietary
process that makes switching payroll fast and easy.